Service Design 2019 takes place October 15-17, 2019 in Chicago.
Service Design offers a unique look at the holistic infrastructure of the customer experience, inclusive of infrastructure, information architecture, technology, process, and employee experience, but how do you implement?
Service Jan + Financial Services Focus Day on 15 October
Dive right in to some interactive learning with your peers and the executives who do business best. Take part in a full day, immersive experience living the Service Design Mindset. Enroll in either the Focus Day or Service Jam.
Main Conference Day on 16 October
Immerse yourself in the next generation of customer experience with keynote sessions, panel discussions, Interactive Discussion Groups and comprehensive Design Drive.
Main Conference Day + Site Tour Day on 17 October
Immerse yourself in the next generation of customer experience with keynote sessions, panel discussions, Interactive Discussion Groups and comprehensive Design Drive.
More information on Service Design 2019